Referral Representative Terms & Conditions

1 Program Overview

SBAR Alerts (“Company,” “We,” “Us,” or “Our”) offers a referral program allowing approved Referral Representatives to earn commissions by referring qualified healthcare facilities (“Facilities”) to subscribe to SBAR Alerts services using an assigned referral link or referral code.

Participation in the Program does not create an employment, partnership, franchise, joint venture, fiduciary, or agency relationship between You and SBAR Alerts.

2 Eligibility

To participate in the Program, a Referral Representative:

• Must be at least 18 years of age.
• Must provide accurate, current, and complete registration information.
• Must comply with all applicable federal, state, and local laws and regulations.
• Must be approved by SBAR Alerts at its sole discretion.

SBAR Alerts reserves the right to approve, deny, suspend, restrict, or terminate any Referral Representative account at any time.

3 Referral Qualification

A referral may be considered qualified when all of the following conditions are satisfied:

• The Facility registers using Your assigned referral link or referral code.
• The Facility completes its account setup and becomes an active paying customer.
• The Facility is not already an existing SBAR Alerts customer or active sales prospect.
• The referral is not self-generated, duplicated, misleading, fraudulent, or otherwise invalid.
• The Facility’s account remains in good standing.

SBAR Alerts retains sole authority to determine whether a referral is valid, qualified, payable, or associated with a particular Referral Representative.

4 Commission Structure

• The commission rate is 20% of the referred Facility’s eligible monthly subscription amount.
• Commissions may recur while the referred Facility remains active, pays its invoices, and maintains an account in good standing.
• Commissions are calculated monthly after eligible payments have been received and processed by SBAR Alerts.
• Taxes, refunds, credits, chargebacks, discounts, disputed payments, and other adjustments may be excluded from commission calculations.

SBAR Alerts reserves the right to modify commission percentages, eligibility requirements, calculation methods, or payment schedules upon notice.

5 Payment Terms

• Eligible commissions are generally processed monthly after payment is received from the referred Facility.
• Minimum payout thresholds or payment processing requirements may apply.
• You must provide accurate payment, identity, banking, and tax information when requested.
• You are solely responsible for reporting and paying all applicable taxes.
• No commission is earned on unpaid, refunded, reversed, disputed, or fraudulent transactions.

Payments may be delayed, withheld, adjusted, or denied in cases of suspected fraud, policy violations, incomplete tax documentation, payment disputes, or account review.

6 Prohibited Conduct

Referral Representatives may not:

• Misrepresent SBAR Alerts, its services, features, pricing, security, compliance status, results, or guarantees.
• Use spam, deceptive marketing, automated messaging, purchased lists, or unsolicited communications in violation of applicable law.
• Make false, misleading, unsubstantiated, or unauthorized claims or promises.
• Self-refer or refer affiliated entities without prior written approval.
• Bid on SBAR Alerts trademarks, use paid advertisements, create websites, or register domains using SBAR Alerts branding without written authorization.
• Collect, request, transmit, or disclose protected health information as part of a referral activity.
• Engage in unlawful, abusive, fraudulent, unethical, or commercially unreasonable practices.

7 Branding & Marketing

Referral Representatives may use only marketing materials, statements, logos, and branding that have been supplied or approved by SBAR Alerts.

All names, logos, trademarks, service marks, software, content, materials, and other intellectual property remain the exclusive property of SBAR Alerts or its licensors. Participation in the Program does not transfer any ownership rights.

8 Confidentiality

Any confidential, proprietary, technical, financial, customer, pricing, operational, or business information obtained through the Program must be protected from unauthorized use or disclosure and used solely for legitimate Program participation.

Referral Representatives may not request, receive, store, or transmit resident or patient protected health information when promoting or referring SBAR Alerts.

9 Termination

SBAR Alerts may suspend or terminate this Agreement or Your participation in the Program at any time, with or without cause, subject to applicable law.

Upon suspension or termination:

• Access to the referral portal may be immediately restricted or revoked.
• You must discontinue use of SBAR Alerts branding and referral materials.
• Future commissions may cease as of the effective termination date.
• Unpaid commissions may be withheld or forfeited when associated with fraud, misconduct, policy violations, invalid referrals, or unpaid customer accounts.

10 Disclaimer & Limitation of Liability

The Program is provided on an “as is” and “as available” basis. SBAR Alerts does not guarantee referral acceptance, customer conversion, account retention, commission amounts, or any particular level of earnings.

To the maximum extent permitted by law, SBAR Alerts will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to the Program.

11 Indemnification

You agree to defend, indemnify, and hold harmless SBAR Alerts and its owners, employees, contractors, affiliates, and representatives from claims, liabilities, losses, damages, penalties, costs, and expenses arising from Your participation in the Program, marketing activities, representations, legal violations, negligence, misconduct, or breach of this Agreement.

12 Modifications

SBAR Alerts may modify, replace, suspend, or discontinue these Terms or the Program at any time. Revised Terms may be posted on the website or communicated electronically.

Continued participation after revised Terms become effective constitutes acceptance of those revised Terms.

13 Governing Law

This Agreement shall be governed by and interpreted under the laws of the State of California, United States, without regard to conflict-of-law principles.

14 Contact Information