All users must use SBARAlerts only for authorized healthcare, business, administrative, support, or account-management purposes.
1Authorized Healthcare Use
The platform may be used only for legitimate purposes approved by the customer organization and consistent with law, facility policy, and user role.
2Prohibited Conduct
- Unauthorized access to patient or facility information
- Credential sharing or impersonation
- Malware, phishing, scraping, or automated abuse
- Security testing without written authorization
- Harassment, illegal content, or fraudulent activity
- Interference with availability, logging, or monitoring
3Data Handling
Users must follow minimum-necessary principles, verify recipients, avoid PHI in unsecured communications, and comply with facility policies before uploading or disclosing information.
4Enforcement
SBARAlerts may investigate suspected misuse and restrict or suspend access when reasonably necessary to protect information, users, or service integrity.